Ecommerce has created a buzz in the online market since its arrival. Day to day activities like ticket booking, shopping, bill payments and money transactions would never have been easy without the help of ecommerce. In recent years due to the mobile revolution, more people have shifted to the convenient way of using internet with their mobile phones and tablets. The growth of mobile commerce has outpaced the growth of ecommerce in the recent years.
Owing to this fact m-commerce applications have become a necessity for the growth and survival of online businesses.
If you have an ecommerce store which is not mobile friendly then you should start working in this direction to survive in the online domain soon. Here are some reasons which can convince you to make your platform mobile ready.
- Convenient option for users– Customer satisfaction is the ultimate goal of every business. If a customer is not satisfied with the products and services then making profit is next to impossible. M-commerce applications guarantee ease of use because of the easy to handle interface designed especially for the mobile users. Almost every user will choose a mobile app instead of shopping from the websites for fulfilling their needs. This happens because mobile apps are more user friendly as compared to websites.
- Notifications make a huge impact– How do you inform your customers about the exciting offers and discounts? Email marketing is a good option but PUSH notifications have worked very well in grabbing attention of the users instantly. M-commerce applications are designed in such a way that keeping the customers updated 24*7 becomes easier. This is one of the easiest ways of marketing effectively and increasing the number of loyal customers.
- Better ROI guaranteed – M-commerce applications have progressed to such an extent that better ROI is guaranteed. The entire end to end process of shopping right from signing in till payments and checkouts is managed in a way such that users visit back for shopping again. This is one of the main reasons that attracts multiple users and results in better ROI with the onetime investment.
With these three vital reasons, having a platform which makes the ordering process quick and easy for the customers have become extremely essential. The small screen helps in gaining huge profit so start making your ecommerce store mobile friendly right now.
Conclusion: Along with the changing trends, the way of shopping has shifted to m-commerce applications which provide multiple features to the customers. Making a choice as per the requirements of your business which includes common factors like great customization, integration and user-friendly nature becomes a challenging task.